Create a positive culture and manage factors

Create your positive and inclusive workplace

The culture of a workplace can be seen in the values and behaviours that workers share and demonstrate1. It can include the shared attitudes and beliefs that form part of the organisation’s written and unwritten rules.

At work, it’s important for everyone to feel comfortable to express who they are, to raise issues or seek support, and be empowered to influence decisions that affect them.

As a manager, you can influence how your workers feel about the time they spend at work, encouraging them to enjoy themselves and to feel part of a community that respects, values and supports them2. This is good for your workers and it’s good for your business.

SuperFriend highlights that fostering a culture that focuses on people’s wellbeing has lots of benefits. These include increasing engagement, morale, commitment, work quality and productivity, retention rates, reducing costs and minimising stress 3&4.

Organisations with highly engaged workforces outperform peers with low levels of worker engagement by 20% in productivity3&4.

Read how Sydney-based construction business, Horizon, creates a positive workplace culture.

Simple ways to create a positive and inclusive workplace culture5

  • Treat people with respect and dignity
  • Recognise the value of diversity, promote its benefits and encourage a strong sense of belonging and connection
  • Support people of all abilities and personal circumstances – people bring their whole selves to work, so where ever they are at on the day be there to support them
  • Make sure your business systems, policies and processes encourage and support diversity, inclusiveness, mental health and wellbeing
  • Provide access to cultural competence training and resources
  • Use inclusive language in verbal and written discussions and resources
  • Recognise and build on strengths
  • Review your work design
  • Get to know your colleagues and make time for conversation
  • Encourage open discussions about mental health at work
  • Provide a flexible work structure.

See how the Australian Red Cross Blood Service champions diversity at work with this case study from Victorian Workplace Mental Wellbeing Collaboration.

More on this topic:


  1. Safe Work Australia website, Leadership and culture, 2018
  2. Comcare, As one. Working together: Promoting mental health and wellbeing at work, 2014
  3. SuperFriend, Improving workplace culture, 2018
  4. Gallup, State of the Global Workplace Report, 2013
  5. Comcare, Creating mentally healthy workplaces and supporting the ability to work