Support services and tools
There are many tools and resources to help you manage your health and wellbeing at work. Some of these include:
- find out what training is available to improve your knowledge of mental health
- find out if your workplace offers health and wellbeing programs or resources
- check out these resources from Heads Up and the 5 ways to wellbeing on SuperFriend's website
- find out if your workplace offers peer support how you can access this when you need it
- use eHealth tools and apps
- find out how to access counselling and mental health support services in your workplace or locally.
You may benefit from connecting with the employee assistance program (EAP) if your workplace offers this, or speaking with a trained professional, such as counsellors or psychologists. These professionals can provide support, education and help you build skills to stay mentally healthy. If you work in a larger workplaces you probably have access to these services in your workplace, otherwise you can use these directories to find support services in your area:
Workplaces are a great place for developing friendships, so sometimes you may prefer to speak to one of your colleagues if you're feeling mentally unwell. That's where peer support can help. Find out if your workplace has a peer support program and see how you can connect or if you are interested, be trained up as a peer supporter.
SuperFriend has developed a peer-support booklet which includes suggestions for listening to and supporting colleagues who may be experiencing mental ill-health or illness.
See how peer support has helped workers at ISS Facility Services.
There are many free or low-cost, easy-to-use apps and online services that build skills, knowledge and capability. They can help you:
- develop personal resilience and skills to look after your mental health and wellbeing
- have conversations about mental health with others and offer support
- stay connected.
Here are some evidence-informed e-Health resources to help get you started:
Black Dog Institute
myCompass is a free online, interactive self-help program. It is designed to address mild to-moderate symptoms of stress, anxiety, and depression through personalised treatments delivered online. Watch this video about myCompass.
Headgear is a smartphone app, which provides workers with a simple, engaging and anonymous way to assess and monitor their mental health. It assesses individuals’ risk for future mental health issues and guides users through a tailored 30-day mental health challenge that aims to increase wellbeing and reduce their risk of future mental health problems. Access the app to improve your mental fitness.
Rawmindcoach is a coaching tool designed to help workers develop skills to become more resilient, prevent mental ill-health and enjoy mental health benefits. This program is available by paid subscription. Find out more about RAW.
Virtual Psychologist provides a free service to drought affected farmers in remote areas offering psychological support and education in real time. Farmers can access the services through SMS, online chat, email or phone with referrals to face to face services when required.
The Centre for Work Health and Safety have recently partnered with Virtual Psychologist to help improve mental health outcomes for farmers in rural and regional NSW. Find out more about this research.
More eHealth pathways:
- Well@Work e-mental health tools
- Black Dog Institute - Digital dog
- Beacon is an online portal of websites and digital tools relating to mental and physical health that have been reviewed by experts – you can filter by topic, audience and level of evidence.
There are many digital tools available to help you stay mentally healthy. Before choosing an app, make sure it's effective - check that it is supported by evidence.
Get the most out of support services
Want to make sure you’re providing your workers with the right support, when they need it? Measure access to services or resources, and participation in mental health programs and activities. You can also ask your workers for regular confidential feedback. This data and feedback can be used to inform future planning, see what’s working and what’s not, find what services workers and managers consider most valuable to them, and get the best value out of services for you and your workforce.
Recover at work
Mentally healthy workplaces help to prevent mental ill-health and promote recovery. Helping people to stay at work and enjoy the benefits of work can help their recovery and improve outcomes for your business.
Check out the below video to see how workplaces can support recovery at work and why it's so important.